Review Time
Mostly terrible. Aside from the Google Find Me network sucking this tracker doesn't play a sound then when it does it doesn't shut off, I have to restart it regularly which completely defeats the point. I have four of them, even if I attached them together they wouldn't be able to find each other.
Mostly terrible. Aside from the Google Find Me network sucking this tracker doesn't play a sound then when it does it doesn't shut off, I have to restart it regularly which completely defeats the point. I have four of them, even if I attached them together they wouldn't be able to find each other.
I've had a Pebblebee tracker for a couple of months ... it's required firmware updates three times so far, which require me to get the tracker each time. The much-vaunted long-lasting rechargeable battery is pointless if you have to fetch the tracker every few weeks.
The worst product I ever purchased. The card5 worked for one day only to fail ever since. I deleted it and repaired it several times, but there's no fix. Customer service barely responds, and if they do, they ask the same question about firmware. No other solution is offered. Do not buy anything from this company because it would be just a donation.
Order 579328. Ordered directly from Pebblebee and they show item delivered to my front door but since I was out of town and my son wasn't able to check until the next day, I assume it was stolen off my porch. Contacted them via email and they refused to acknowledge their responsibility in not sending it at least to a parcel locker via USPS or UPS. DO NOT BUY from them directly. There are many airtag competitors on Amazon with better Amazon service than this company.
ROO7OFFTitle: Unusable tracker + support silence — but instant coupon after 1-star reviewMy Pebblebee Card (Card 5) has been effectively unusable because it will not connect / stay connected to my iPhone, so I cannot rely on it as a tracker.My setup: iPhone 17 Pro Max, iOS 26.2.1.I have tried the pairing process repeatedly and followed troubleshooting steps, but nothing has resolved the issue.Support replied only once with steps that did not work, and I am still waiting for responses to my last two support requests.However, what I did get immediately was this message:“Thank you for your 1-star review of our product Clip 5.To express our appreciation, we generated a coupon code for your next order:THANKYOU-31KRKQYCoupon details: TIME SENSITIVE - 24 HOURS ONLY! 20% Off Your Next Purchase.”I do not want a coupon to buy another product. I want the product I already paid for to work, and I want proper support.What I want: a confirmed fix that works, or a replacement, or a refund. If Pebblebee responds and resolves this properly, I will update this review.
On paper these devices look great and I placed an order for a family pack on the 28th Jan, fully expecting it would be dispatched in 1-2 days (maybe arrive with me a few days later)Dispite promises of the order being dispatched it never moved from 'Processing' and by 8th Feb I decided I couldn't wait any longer as I was going away (no point in them being sent when nobody would be home).I would have loved to try the devices, but the issues with delivery made me loose confidence in the long term reliability of Pebblebee.I have scored 3 out of 5 simply because they did cancel the order and processed a full refund when asked, but the only reliable way to do this was to wait for the online chat to become available and to log it with Paypal.
Apparently, pebble bee does not read through the.Reviews or my emails or they would realize that I destroyed the card after it not working yet.Their approach in their email is, well, let us help you set it up.How stupid is thatDo not waste your money on this tracker card. Received it today. It added to Google, find hub as a phone, not a tracker card. You cannot remove once you get it paired.If it pairs, it does not give you the option to ring the card.So basically this was a ridiculously worthless tracker card that I have since broken and thrown in the garbage
I bought 2, the app doesn't actually have a button to search. One device finds phone but phone doesn't find tile and the other does the opposite. I can't add both devices on my Google find hub. Now the both tiles don't work. Very frustrating.The worst part is that I have sent about 4 emailed in the last few weeks and I haven't had one reply.Do not buy this product. Terrible
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Pebblebee creates smart, sustainable tracking solutions designed to help you stay connected to what matters most. Our rechargeable devices work with Apple Find My and Google Find Hub networks or the Pebblebee network, giving you peace of mind whether you're tracking keys, wallets, bags or pets. We combine sleek hardware with powerful features to deliver more than just item recovery - we offer real protection and emotional reassurance. Based in the U.S., our team is committed to transparency, continuous improvement, and world-class customer support.See more
