Overpriced (€127.95 for 4 Clips + €14.95 shipping to Europe). Ordered June 30 for a trip on July 17 with "expected delivery late June to early July". It's July 25, they haven't even shipped yet and refused to compensate. Redeemed "Clip, Card & Tag" offer, they only shipped Clip and Tag. Complained, they claimed I was informed it was unavailable (I wasn't), offered a new discount coupon for the Card, and manually added it to the order when it allegedly became available again. Apparently only sends satisfaction surveys when they help you and expect positive feedback. Spams your personal and work e-mail addresses with unsolicited e-mails. Firmware updates require reset.Runs limited-time offers of 20%, then, after you redeem them and the offer expires, runs another limited-time offer of 30% immediately after.Good support.Update (10/19/2024): One of my clips stopped ringing after ~2 months and another one rings but often doesn't stop ringing.Update (10/21/2024): They acknowledged the issue, promised a fix via firmware update, and provided reset instructions to remediate meanwhile.Update (06/19/2025): Pebblebee requested a reference number, my full name, my e-mail address, and my phone number within 3 days or my review may get removed.Update (06/20/2025): According to Trustpilot, the request for personal details such as my full name and phone number came from Pebblebee. According to Trustpilot, this process is not part of Trustpilot’s verification system and is entirely dependent of Pebblebee. It's not about how Trustpilot manages content or reviews authenticity checks. It's about Pebblebee "asking for more details to better understand your [my] experience".Update (07/18/2025): Had to threaten chargeback and legal action to get a refund for an order I returned 1 week ago and they confirm they had already received.Updated (07/19/2025): They only provided a partial refund despite receiving everything back unopened.
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Pebblebee creates smart, sustainable tracking solutions designed to help you stay connected to what matters most. Our rechargeable devices work with Apple Find My and Google Find Hub networks or the Pebblebee network, giving you peace of mind whether you're tracking keys, wallets, bags or pets. We combine sleek hardware with powerful features to deliver more than just item recovery - we offer real protection and emotional reassurance. Based in the U.S., our team is committed to transparency, continuous improvement, and world-class customer support.See more
