1. we did a review which they said was for Trustpilot - it hasn't appeared... hence the follow up.2.we booked dinner bed and breakfast for 28th February 2023. It was worth turning up for the dinner and breakfast. The room was in the middle of a building site with none stop noise from 10pm to 1am. At first we thought there may be a celebration , but expected it to die down. It didn't. We rang reception at midnight and were told they would check out where the noise was coming from. ha ha ha. we rang again at about 20 past when we had done our own investigating. We were told they could hear it but didn't know where it was coming from! (rolling with laughter emoji here x6) We offered our assistance with their research and pointed out the work men in the rooms directly below with their sound system, boots on bare floors and the banging doors as they moved from room to room. About 1am the noise stopped. Not the restful stay we planned. Shouldn't have to ask the obvious questions about building works and peaceful surroundings when they advertise that's what they offer! IMHO.3. At check out they receptionist was aware of the night time events and said she had applied a discount- we didn't check until later; she had deducted the staff tips of 7.22. The dining room staff where the best part. We would not recommend or go back to this place. Shoddy behaviour.
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Peebles Hydro spa hotel is 22 miles from Edinburgh & 50 miles from Glasgow, we’re a stone’s throw from the River Tweed in the heart of the Scottish Borders.