Failed to receive OTP on mobile number when logging in with Krisflyer. I called Singapore Airlines helpdesk and they said the issue is with Pelago as I could receive the OTP when logging in to Singapore Airlines app and website. Raised similar issue with Pelago helpdesk and they said the issue is with Singapore Airlines. Very disappointed with the lack of ownership in both helpdesk.
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A travel experiences booking platform by Singapore Airlines.
Pelago connects you to culture with the diverse range of activities across global cities. From travel essentials to iconic attractions and hiddens gems. Pelago has something for everyone. As part of the Singapore Airlines Group, it provides customers with service and quality that you can trust.
