*Update, it's been 3 days since Pelsbarn replied to this review saying they sent me an email. I have no additional email from them nor have they tried to resolve this issue in any way, they replied to the review to save face but never actually reached out to me as they say they did. Stay away!Original review - I placed an order, Pelsbarn canceled my order, offered me a 15% coupon code, and said they couldn't honor my original order. I went back to the site and they doubled the price of the item I ordered. When I asked them to honor my original order price they said they couldn't because "sometimes item pricing changes." Although they didn't say it, it sure seems like they canceled my order to get me to pay twice the price and thought a 15% off coupon would be sufficient. Bait and switch, stay away!
Claim your business profile now and gain access to all features and respond to customer reviews.
Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
