Update Changed stars from 2 to 4. Pelsbarn reached out to me and quickly offered a resolution. They gave me three choices, new item, replacement or full refund. I opted for replacement. Simply because my fur baby liked the bed. His fur would feel cooler after laying on the bed. He gets frustrated with the bolsters, pushing his head into them then digging at them. Pelsbarn said new bed would have more stuffing. Picture on website of Cooling bed looks nothing like the one I got today. The Bolsters are much smaller. The Mat part has no padding. The bed itself is very flimsy. $148 was an exorbitant price for what I got. Just got it today so don’t know if Cooling part works. I’m pretty mad at myself.
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.