I agree with other posters that there is absolutely no customer service when you attempt to return a product. I was given the option of paying nearly $30 to return the item myself or receiving a partial refund if the original purchase price. I chose the latter and 1 month and two separate follow ups later—-no refund and no further responses. WILL NEVER consider purchasing from this company again.
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.