The size of the Medium bed received did not match the Size Chart on the website. The one I received equaled a size Small. After several e-mail rounds with pictures & written size measurements I was informed that it was indeed a Medium, which my 32lb dog could not fit in. They offered for me to exchange for an XL (don’t really carry a L). I don’t need XL for my size dog. Or, I could get a refund of 20% of what I paid, minus shipping fees that I pay for. Not worth the effort to return it. Do not trust the size measurements on their website, especially if you have a dog over 30lbs!
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
