The dog bed arrived, my dog was afraid of it. To return the bed I needed to 'apply' for permission, was told there would be a restocking fee of $20-$30, I would have to pay return shipping. I was approved for a return, the price via UPS (because of the size) was $60 - obviously I have kept this bed. It is not good quality, was very expensive. My bad for buying something without really looking at the return policy (only thing listed is that you can return within 14 days - no mention of restocking fees or having to apply to return). I assume that they would not have accepted it anyway as I did take it out of the bag though my dog would not get in the car with the bed installed. I do not think this is a legit company.
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
