I placed an order for a product that was on sale as a Buy One Get One free deal.When I opened the cooling blankets, I was disappointed as only 1 was shipped.I sent an email to Pelsbarn. Didn't get an immediate response. I chalked it up to " that's what I get for ordering on line."To my surprise I got a response via email the very next day. They were VERY HELPFUL, and sent the second one immediately. I was so happy I ordered 2 more larger ones. Our boys LOVE them! The company even responded with a touching email when I submitted a photo of the "pups" to Thank them for renewing my Faith in Pelsbarn!!
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
