Avoid them at all costs. Horrible customer service and I doubt the product I ordered will ever even arrive. Their own website tells me my order does not exist. Yet the money they took from me is very much real. I cannot get anyone from customer service besides automated messages. I'm disputing the charge with my credit card company to try to get my money back. Horrible company. In response to their update. How can I trust i will receive my order when your own tracking told me my order did not exist until today? It's been almost an entire month already.
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
