I ordered a car bed for my dog because he hates car rides. He refuses to get in it and I wanted to return it, they said it was on sale and can return for color and size only. I explained to them that exchanging for color and size won’t help me, but could I exchange it for something else. They said no. Everything on their website has a price with a slash through it and a sale price. This is how they get by not doing returns and keeping customers money. They will not work with me and I am out a lot of money. There reviews on their website are all 5 stars because they take down the bad ones. Don’t use this company.
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
