DO NOT PURCHASE FROM THIS COMPANY! WEBSITE IS MISLEADING.Ordered the car bed with the understanding that that shipping and returns were free. This was stated right above the order button. I asked for a refund 2 days after ordering and they said they couldn’t refund due to the item shipping. I never received any shipping information or email. The item showed up on my doorstep 10 days later. Asked once again for a label to return the item. I was sent their refund policy that was no where to be seen when ordering. I am filing a complaint.
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
