I would give this company a zero rating if I could. I ordered a car bed on Feb 2nd 2024. I have never received the bed. The tracking stopped updating on Feb 12th. I called the company but the phone message says that they are too busy to answer the phone. Emails get bounced back. I have been forced to contact VISA to see about reversing the charge. Buyer beware!As an update, I did receive an email from the company asking if I would still like to receive the product. If yes they would resend it. If no, they would issue a refund. I did reply to the email to say that I would still like to receive the product, but the Email bounced back as undeliverable! This is a very unprofessional company. So, still no refund and still no delivery of the car bed I ordered
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
