I am kicking myself for not reading the reviews. No return on sale items! Ridiculous. The guarantee is all over their website!. 1. The design for the dog car seat is faulty in that you cannot anchor the dog bed to a back seat only a front seat where no dog can travel legally or safely in Australia. 2. The medium sized bed does not fit a medium dog, way too small. 3. The base is super thin and not padded 4.I have sent 2 emails and the bot replies asking me to send a video of the fault. Its your design thats rubbish .. no gap to pass the seat belt through so cannot anchor the bed for safety over a traveling distance which is why i bought it. So disappointed with this purchase. The sale is a scam. So many bad reviews with the same complaint. Refund the purchase and do the right thing for your customers. If it wasn't too small i could have adjusted the other issues. This is useless to me and my dog. I can’t give it away.
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
