Terrible company! I placed my order 29 days ago. Received an enrollment confirmation that it would be sent in 2 business days. Still nothing! I’ve sent numerous emails and continue to try the same “canned response” that they are “doing their best”. I’ve tried calling but the call doesn’t go anywhere. I’ve asked in emails for a call back from them, but nothing. They sent me a USPS tracking number almost 2 weeks ago but it is false and goes nowhere. Then a few days ago they sent me a UPS (2 different companies) tracking number which continually says it can’t be tracked. BIG SCAM!! Do not order from them!
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
