I did not choose Pennymac as my provider. They bought out my loan from loan depot before my first payment was due. My problem right now is communication. In 5 months I have been able to speak with a representative once. That person was unable to help me. I have had a double payment of real estate taxes. The person that I spoke with said I would get a refund after the escrow analysis. That was done and they attempted to send the check to an account that does not accept checks. I have made several attempts to call them and got the endless loop. I have sent several secure messages to them with no response. We are talking about over $2,000. Many people could not stand that. I would never willingly choose this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
