penrook.com

3.9
3.9 Based on 14 reviews

...

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Stan Howard
Frustrating experience with unexpected charges

I ordered a set of colored pencils from the company, but somehow I ended up subscribed, leading to multiple charges on my account. The issue remains unresolved, and I have yet to receive a refund for these charges. To make matters worse, the pencils never arrived. They requested a review in exchange for a refund, but I questioned why I should write a positive review before getting my money back. This situation doesn't make any sense, and I still haven't received any reimbursement.

1
Date of experience: Jan 09, 2026

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