Not a Happy customer.Buying a hot tub from the People Like Clearwater’s website is a very easy and fast process. But buyer’s you do so at a your own risk, they will take your money and then wash there hands of you. I purchased a hot tub that came packaged and wrapped up in perfect condition. However, once it was set-up and filled with water it became apparent that the pump on the brand new unit was Faulty. After several calls, e-mails and chats, their only help is to say it is a factory/warranty issue and I have to work directly with the manufacturer. Now, several emails and phone calls later with the manufacturer warranty department they determined that yes it is a faulty pump inside my new hot tub and they will order me a new pump. The new pump arrived at my house, but they keep telling me they are having a hard time finding a contractor to fit it. This has been a very stressful, expensive, shopping experience. I have a brand new hot tub sitting on my deck that I am unable to use.
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We firmly believe that lasting connections with our customers is at the heart of what makes our business successful. This foundation has led us to become one of the nation’s largest independently-owned retailers for spas & hot tubs in the country.
We sell Spas and Hot Tubs with Free curbside delivery anywhere in the continental United States. We are striving to be the best online spa purchasing experience.See more
