Unimpressed. Purchased “blemished” hot tub which was supposed to be in full working order. Hot tub arrived and wouldn’t heat fully. Company directed me directly to Aquarest and took no responsibility for spa that arrived in non-working order (site says spa was tested and fully functional... it wasn’t). The company passed the buck to the manufacturer who only provided support by makings suggestions on how to fix it ourselves none of which worked. We’ve tried all suggestions and now stuck with a hot tub that kind of works. I’m going to have to hire someone to diagnose and fix it with no reimbursement. I can see how this could make sense if the product stopped working a month after purchase, but it never worked. I saw no desire from the company to Take responsibility to fix an issue that stemmed from them sending me a defective non-functioning product. Really? I wouldn’t trust this company. They will sell you a defective product and then leave you out in the cold (literally) as they tell you it isn’t their problem.
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