I ordered my spa in March 2021 and received notice the spa would ship in 18-20 weeks, putting delivery in the July or August timeframe. Just when I was thinking I should reach out to confirm that time frame was good, I received an email the spa shipped from the manufacturer. A link was sent allowing me to pick my delivery date and the spa arrived within the first hour of the delivery window. The delivery crew was courteous and delivered my spa undamaged to my back gate. They wouldn’t help me move it the 20 to my patio but thankfully, with their advice of rolling it on pipes, I was able to get the spa where I needed it, unwrapped and down on the patio myself without much difficulty. Filled her up, added the initial shot of bromine and waited 24 hours for it to heat up.The whole family has been using the spa daily for the past 3 weeks. Everyone loves it! The jets aren’t super powerful but adequate. I bought the starter chemicals, the steps and spa cover remover as well, all of which work great.No complaints from me. For a less than $3,000 spa, I am very satisfied with the quality, service and communication. I just ordered so additional chemicals as well as the prices are competitive.
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