Placed an order 12/6/2020 was given an expected delivery date of 20 weeks 4/19/2021. I went to their website and had a chat session with customer service and was told it was due to COVID delays but would ship 5/19/21, nope. Another chat session and I’m now told 6/7/21 , this is starting to feel like a legal scam in the fact they say oh sorry we will give you a refund but have to hold 3% for processing fees. What processing , no hot tub, no order updates, no communication on delays and no refund on all the time and money I’ve spent setting up for a hot tub I’ll never receive.
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We firmly believe that lasting connections with our customers is at the heart of what makes our business successful. This foundation has led us to become one of the nation’s largest independently-owned retailers for spas & hot tubs in the country.
We sell Spas and Hot Tubs with Free curbside delivery anywhere in the continental United States. We are striving to be the best online spa purchasing experience.See more
