My review is a 3 overall being a mix of great and not so great. The product itself is really good, I would really recommend the Daydream 4500. However, the journey to being able to sit in it has been a long and pretty painful one.The product is great, well made, nice looking and gets nicely hot. The Jets aren’t super powerful on 110v but fine for my needs and I may consider the conversion for a bit more juice at some point. The company clearly bit off more than it could chew during Covid, coupled with they seem to outsource everything to the manufacturer. So whilst the clearwater customer service (Mindy particularly) are great and do what they can, the manufacturers are unresponsive, no shipping updates, missed items, no out of stock communication and are generally of little help. I managed to find the CEOs email (see earlier reviews) which helped a bit. The Covid excuse is only valid up to a point, it is clear the company chased the dollars and took orders when it was already overwhelmed rather than taking a hold to get on top of things and are paying the price now.I can 100% recommend the spa but not the company in its current state. I would highly recommend holding off ordering until you see the recent reviews go back to positive, otherwise you are likely setting yourself up for frustration!
Claim your business profile now and gain access to all features and respond to customer reviews.
We firmly believe that lasting connections with our customers is at the heart of what makes our business successful. This foundation has led us to become one of the nation’s largest independently-owned retailers for spas & hot tubs in the country.
We sell Spas and Hot Tubs with Free curbside delivery anywhere in the continental United States. We are striving to be the best online spa purchasing experience.See more
