I brought my daughters car in and had questions since I had a warranty company through Carvana. The gentleman took the time to explain the process to me. Before I even walked out the door, he was on the phone, starting out claim. The next day, someone called early afternoon to update me on the status and again once they knew what was and wasn't covered and to confirm pricing. They went out of their way to make sure everything was covered that could be. Great timing, knowledge and communication, as well as super friendly.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
