This place is the absolute worst! I went in for a simple tire installation. They couldn't figure out how to get the lugs off my Mercedes. Yes, they look like locking lugs, but they are not! 2 1/2 hours wasted first time.Finally went back after they were sure they had a 17mm socket to remove the factory lugs ( I had to call the dealership and get the info for them).Finally got the tires on. But why are you under my hood? Oh, a courtesy inspection? WTF? I didn't ask or authorize you to be tinkering around with anything else on my vehicle! I'm sure you idiots wouldn't know the first thing about it to begin with. Don't be doing things you are not authorized to do! And don't slam my damn hood down - it's a soft-close hood, just like the doors, and you're going to break it! GTF out from under my hood!
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
