pepboys.com

1.7
1.7 Based on 197 reviews

The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain....

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Karin
Air Conditioner debacle

My air conditioner quit and I took it to Pep Boys and was diagnosed with a blown compressor. A new one was installed and lasted a couple of months when it quit again. Another compressor was installed under warranty and then I didn't use the A/C all winter. When it came time to use it again, no cold air was present. Now they tell me that it leaked from a part that they didn't touch. Funny, since after the second compressor was replaced I was told that basically the whole system gets swapped out because of debris in the lines. They want to charge me $800+ to repair it again because the part is not under warranty. I'll go give my money to a different shop if they won't honor their worthless warranty.

1
Date of experience: May 03, 2024

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Business Details

  • The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.

  • language https://pepboys.com

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