Made an advanced appt for an oil change and tire rotation. I waited for the service to be completed. When I got home, reviewed the invoice only to learn they contacted my fleet provider and claimed I needed 2 tires which they approved. They never came to the waiting area to show me the problem. After several attempts to follow up to determine validity of this, Pepboys never followed thru to prove the need. Looks like I was scammed. Will never return there again.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
