I had my PA State inspection at Pep Boys in Philadelphia on 1/3/2024, plus additional work totaling $1,412.35. Received the customer invoice with the wrong name plus a VISA payment receipt with blank sub totals & final total. Placed complaint with corporate, after store stated only corporate could handle. Corporate sent problem back to the store which refused to issue invoice in my name. No corrected receipt provided. Reported problem to the State Attorney General's Office of Consumer Affairs and VISA corporate office which are investigating. Addendum-State Attorney's General's office got results.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
