Be aware and watch pep boys every move when handling your vehicle. I needed 4 new tires and went to pep boys. Hugh mistake by going to pep boys. see what happened to me a 1st time customer. I didn't know pep boys as a customer.Never buy anything at pep boys and let them put it on your vehicle because they will damage something else on your vehicle and want you to pay for what they damaged, and they will refuse to acknowledge it. they just try to charge you for their benefit.Date of Loss: 8/4/2022 as of this date my vehicle remains damaged and pep boys are ignoring emails and phone calls. AT PEP BOYS STORE # 1773 Brittney Sutton Claim Professional (770) -659-5223, Phone Brittney_ Sutton @ pepboys.com Pep Boys Risk Management Claimant: Benjamin Semien paid for 4 brand new tires. 1. The technician chose to drive my vehicle into the shop and chose to put the electric window down. When the technician returned the vehicle, the window was off the track, and it continues to get off track. 2. The technician stripped a stud and lug on the right rear wheel with the impact gun. 3. The Technician did not return the air filter clamp. 4. The technician made me wash the blue off the new tires and used mean profane language to me among other things in the shop. 5. The manager refused to cooperate. 6. The risk manager made a cash offer but refuses to pay the amount offered and now will not return emails or phone calls.Advised by others to never allow pep boys to work on your vehicle because they will create other problems on your vehicle.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
