I made an appointment for a simple car inspection and when I arrived I was asked to come back 3 hours later to better convenience them. That was a huge mistake to agree to come back later. Once I returned close to the requested time, I waited for over an hour to have a simple car inspection. Thankfully I do not use pep boys as my usual shop, and I would recommend you to not as well. Like most mechanics they are busy constantly but do not have the great customer service other shops have in the Charleston area.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
