I have been a customer for over 35 years at the Hanford, CA store and prior to that, the Shaw Avenue location in Fresno, CA for both company and personal vehicles.The majority of our business has been with the Hanford location.This location has a solid staff due to high retention of key personal. Primarily, due to their professionalism, my loyalty is solid because of their commitment to stellar customer service. This relationship has remained solid. 11/14/22, 2009 Lincoln Town car in for routine service and during the checklist review, it was time to service the fuel filter and they did it along with the 3,000-mile service requirements I have maintained for decades. 2018 Lincoln MKX Reserve is also served by this location, with the same results as noted above.From this location starting with Service Manager Griselda and Assistant Manager Darryl who I have known for over 30-years only provide solid professional service.I also would like to add Service Associates Virginia and Toni as standouts making this location a first choice auto serving location.Their Maintenace Staff beginning with Raphael, Greg and Victor who are the main technicians who service our two vehicles.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
