Don’t bother making appointments with these guys. I show up ten minutes early for an alignment and am told I’d have to wait two and a half hours before they could even start on the service. When I contacted customer service to complain about the issue I’m told that setting online appointments shouldn’t be done - that if I wanted to get a real appointment I need to call the store and do it directly.Complete waste of time. Now I’ve got to go take another half day off and get it done somewhere that knows what the meaning of scheduled service means..
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
