They Missed diagnosed my issue and changed the lower ball joints ($1500 ) DID NOT FIX THE ISSUE of the wobbling in the car.Went another company found the shaking/wobbling was the bent two front axles. They also missed the very worn out tie-rod end that was also repaired. I recommend ALOHA MOTORS Gary, been there for 100 years in Encinitas or RONS ALIGNMENT Ron fixed the issue 2 bent axles and tie rod end) who fixed the issue pep "boys" missed. The company did contact me via email and then Leann called. Leann was dismissive, condescending, had a disposition of blaming me for telling them what to repair. I had absolutely NO IDEA WHATSOEVER what the issue was. She was very testy and confrontational initially when I first went in to drop the Lexus off. I would have dropped the review if theytook responsibility but blaming me just made things worse.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
