I'll preface this review by saying that I only use Pepboys for oil changes, tire rotations and tire installations (my rims are already scratched up lol)In my opinion, trusting any auto repair franchise for anything beyond that is really rolling the dice. Many of the techs don't have as much experience as I'd like. They also charge an arm and a leg; might as well take it to the stealership. I was quoted close to $1000 for brakes and rotors. I went to a mechanic and was charged $240 (I bought the parts) for the same job.I usually take my car to the Lodi, NJ location. They are never busy and I get in and out. I've also taken it to the Hasbrouck Heights and Hackensack locations, and they are generally super busy. I have waited for well over an hour. Pepboys has frequent deals for coupons and tires, which I like. They don't try to pressure me to make a bunch of repairs, and I like that. I've never had any issues with any of the work I've had done.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
