DO NOT TAKE YOUR VEHICLE HERE IF YOU CARE ABOUT YOUR RIMS OR CUSTOMER SERVICE. I took my Genesis here today for tire replacement. I took pictures of all 4 of my rims when drooping the vehicle off. Fast forward to when I go get it. 3 of the rims was scratched I immediately ask the manager to walk outside and take a look and before he got up he said we didn't to it. He was very augmentative. I asked him to show me the damage in my pictures of where the damage is now. He could not do it. Bottom line they do not care about protecting your vehicle during service nor do they care about you as a customer. I would stay clear of Pep Boys. I asked for the DM number but I have since found out that the manager and district manager are good friends. Very upset about this! I take very good care of my vehicle and you put trust in someone to take care of your property and they damage it, take no ownership and treat you like crap. Pep Boys located in Auburn AL
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
