The worst service ever. These workers think customers are so dumb. You schedule an appointment and they do not honor that. They will make you wait hours and when you ask how long it will take they gaslight you saying that there’s other cars in front of you. They say the best time to come is when the store open. Lies!!!! You will still have to wait forever. These workers are super slow. Replacing a battery should not take 4 freaking hours. What is the whole point of an appointment!!!
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
