The Mgr., I believe his name is Francis, he was professional, showed concern for my mechanical issues. He was in direct contact with the mechanics working on my vehicle. Francis put me back in (good spirits), after the HORRIBLE EXPERIENCE I had at your Paterson, NJ location. You need more employees like Francis...
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
