My husband was just there trying to get his van serviced at this location 4397 N Pine Island RD, Sunrise, FL 33351. The guy at the front desk was so rude to him. The minute he walked in he said he’s on conference and told my husband that he can’t help him and that he must wait. So, my husband said he can’t wait. He tried looking up his name in the system, but couldn’t find it, so he literally told him I shouldn’t even be helping you anyway. He didn’t catch his name, because as the guy was continuing talking and being rude my husband walked away.What kind of customer service is this? He could’ve been a little more professional about how he talked to my husband or anyone else. Not sure if he was the manager and if he was then you need to train your managers to be a little more professional when talking to customers. We’ve been to this pep boys before, but now you guys lost our business. TRAIN your staff to be more professional to customers.In my previous review I had put Pep Boys on Commercial, but it's actually the Pep Boys on Pine Island.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
