They saw a teenager walk in and took full advantage. They reduced the bill from $1,200 to $500, only for the car to break down within minutes. They claimed they "found another issue" and wanted more money. This is a predatory cash cow operation designed to keep you coming back. They thrive on ignorance and take advantage of people. Shameful.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.