Despite making an appointment for new tire installation, I still had to wait over three hours for my car to be serviced. The entire staff was standing around in the garage doing nothing while I waited. When I asked how the brakes were, they asked me to step out of the garage and didn’t answer my question. Every single person was rude and treated me like they were doing me a favor. I’m a paying customer and I’ll never use Pep Boys again.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
