Pep Boys should hire better employees in Palm Bay, FLI googled repair shops for my Mercedes Benz and these guys came up. I refused to take it to the dealership in Melbourne FL because they’re reviews are horrible, so I decided on Pep boys. Long story short, I waited 2 hours just for them to tell me they didn’t have the tool to take the bolts off of my tires. I would expect that if you’re claiming to repair a certain type of car that you would have the correct tools to fix it. The young mechanics were on their cellphones and the older ones were walking around pretending to work. I explained to the guy at the counter what the issues were with my car, but he didn’t bother to tell the mechanic that was actually going to do the work, so I have to explain it again. They never even offered to look my car over before sending me back on the road. Although, I told them that the ABS light kept coming on, they never looked at my brakes when it was on the lift. Nevertheless, my engine light came on while I was driving back home. Simply put, I have never seen a bunch of lazy mechanics like this place has. They simply refused to help me.
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
