It took 24 hours to get the tire to the store but 3 days to get Noel to order it. That’s with him saying you need a new tire. I had to literally go back to the store and watch him go on his computer and order the tire. It took ten minutes to order the tire. Oh and he wouldn’t go outside to look at the tire or look up the warranty on his computer. I had to get the last receipt I had when they fixed the flat to show him the tire name/size. He mumbled and dosent have clear communication skills. I was sitting down 20 feet from him and he started to talk to me but didn’t call my name or even make eye contact. My adult daughter did not feel comfortable with this person so she called me to deal with this representative of pep boys
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The Pep Boys: Manny, Moe & Jack is an American automotive aftermarket retail and service chain.
