Past 70 and with an open heart surgery behind, i was advised to use a very soft mattress to lie down so that it would do good to my ailing heart. Researching for the same, misled by an advertisement of Pepperfry that they have a mattress titled Bouncy, I ordered for the same under the mistaken impression that Bouncy would be a soft one. Delivered ahead of the promised date, on opening the package and examining the same I found rather contrary to the ad, that it was very hard and not bouncy at all. When spread out the three pieces folded together were not even and flat, with significant gaps in between. Lying on it even for a couple of hours would give a back ache for sure. Appealing to them through mail to take back the product and return the money paid, seems to have fallen on deaf ears. I get a stock reply that this is not a returnable item. It looks like I am now saddled with a useless product and the money I paid has gone up in smoke. I am forced to write this review so that if someone is looking for a soft product, then this is not the one.
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