pepperfry.com

1.9
1.9 Based on 81 reviews

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Average Rating

1.9

/
5

81 Reviews

5 Star
21%
4 Star
4%
3 Star
3%
2 Star
3%
1 Star
68%

All Reviews

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Review Time

Sorab rathoure
I recently got my wordrobe from perrperfry . I am really amazed my the quality of it... It looks rea

I recently got my wordrobe from perrperfry
. I am really amazed my the quality of it... It looks really goes well with my home aesthetic...also the delivery was fast with good packing..

5
Date of experience: Feb 28, 2026
Dhaval Patel
Just time pass no strength n accume of business planning just new comer has started firm without qua

Just time pass no strength n accume of business planning just new comer has started firm without qualified employees. Third class logistics and not at all advisable for order of any product. If this way it continue to run company then in few years surely it will bankrupt or closed

1
Date of experience: Feb 19, 2026
Laxman Ambewadikar
I recently received my center table I really like the quality and sturdyness of it... It goes well w

I recently received my center table I really like the quality and sturdyness of it... It goes well with my hall aesthetics also the delivery was quick which is a good thing..

5
Date of experience: Feb 17, 2026
Hansa Sachde
I ordered a mattress from Pepperfry. The mattress was delivered quickly as it was delivered within 4

I ordered a mattress from Pepperfry. The mattress was delivered quickly as it was delivered within 4 days. The mattress delivered is also comfortable and satisfying. It was a seem less experience

5
Date of experience: Feb 01, 2026
Aakash Kotak
I purchased a sideboard for my living room. It was delivered as per my availability and delivery and

I purchased a sideboard for my living room. It was delivered as per my availability and delivery and assembly was smoothly coordinated and the customer support is also supportive. Great online experience.

5
Date of experience: Feb 01, 2026
Billy Smith
Completely untrustworthy service.

This service is deceiving customers. There was no installation and no refund offered. Their customer support is laughable. They reach out multiple times before the sale, but once you make a purchase, you can't get anyone to answer your calls, and there's no refund. Email support is non-existent. I strongly advise against purchasing anything from them.

1
Date of experience: Jan 24, 2026
Randi Reed
Great experience with my bed and mattress order.

I purchased a bed along with a mattress. The delivery was efficiently coordinated by the team to make sure both arrived together. The bed was set up swiftly upon arrival. The quality of both items is impressive.

5
Date of experience: Jan 13, 2026
Denis Powell
An incredible experience with the service

My experience with the service has been fantastic. One of my products had a minor scratch issue, but they ensured I didn't have to deal with it. They provided a replacement and kept me informed at every step. I'm really pleased with the support team that managed my case.

5
Date of experience: Dec 30, 2025
Alexandra Morris
Cautionary Tale: My Disappointing Experience

I want to share my experience to help others make better choices. For the past three months, my dealings with this interior design service have been incredibly frustrating and disheartening. Right from the start, I was shown attractive designs and given promises that were never fulfilled. What was assured both in writing and verbally bears no resemblance to the actual work done on-site. The quality of materials and craftsmanship is significantly below what was agreed upon, clearly showing signs of cost-cutting and misrepresentation. The team's behavior has been notably unprofessional—there’s been a lack of accountability, no ownership taken, and a complete disregard for deadlines and client concerns. My repeated inquiries were met with broken promises. Even after three months, the work remains unfinished, yet the company has already taken ₹19 lakhs. The financial strain, mental anguish, and disruption to my family have been excessive and intolerable. This entire experience has been a nightmare, and I deeply regret trusting this company. I am still waiting for:
• A clear update on the actual progress and a realistic completion timeline
• An explanation for the funds collected thus far
• Remedial action for the subpar work and deviations from the approved designs If this issue is not resolved promptly and transparently, I will have no choice but to pursue legal action and escalate this through consumer forums and public channels. I am sharing this as a warning for others.

1
Date of experience: Dec 18, 2025
Wilfred Sanders
Outstanding experience with my new sofa and bean bag!

I purchased a sofa and bean bag from the company, and they are truly exceptional, meeting all my expectations. The sofa is incredibly comfortable and has a premium feel, while the bean bag adds a stylish and cozy vibe to my room. Everything was delivered right on my birthday, and the service was quick and professional. After a few weeks, the furniture still feels brand new. This company makes online furniture shopping relaxed and hassle-free. It's definitely my preferred shopping destination now!

5
Date of experience: Dec 18, 2025

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