I ordered the Hopton solid wood long bench in walnut finish from their website and paid for the assembly too. Even after several days of furniture delivery nobody reached out to me for assembling the furniture and nobody picked up the phone when I tried calling. Their excuse was that the delivering merchant should call and assemble the furniture but if I have paid Pepperfry for my order and assembly, shouldn’t they make sure that the delivered furniture is assembled? Their customer service is pathetic and I’m very disappointed.
Claim your business profile now and gain access to all features and respond to customer reviews.
