We had bought a cot with storage compartments from Pepperfry Trivandrum. To our uttershock the base of the bad had just 8 planks of plywood thrown onto the floor without any attachment to the outer frame work of the cot. Further the storage sections had no hinges attached. So if we have to keep things inside or remove them, we have to first take out the planks and keep them out of the cot and then keep or take out things. We complained to their main customer service and as usual they would apologize and that's it. The customer service person in their shop here in turn put the blame on us and told we should have asked him about the hinges. 4 times we called their main customer service and the result they've closed this complaint. So literally for a cot we have an outer structure of a cot and 12 planks of plywood. Worst place to buy furniture. We've lost our money...and they must be happy they've fooled one more customer.Not even one star for them. But we can write a review only after clicking on the stars. So gave.
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