pepperfry.com

1.9
1.9 Based on 81 reviews

...

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Solomon F.
Extremely Poor Customer Service

Horrible, unapologetic and unprofessional are the only words to describe the onsite team at the Pepperfry studio on Ring Road (Lajapt Nagar). Ms. Shreya (Store Manager), Mr. Vikram and Mr. Naman absolutely don't know how to behave with customers. Not only they do nothing to fix an issue but will keep arguing on how wrong the client is whilst they stand firm on their ground. The upper management at Pepperfry should seriously send these three for retraining so they don't tarnish the company name and create more unhappy and dissatisfied clients like us!

1
Date of experience: Jun 28, 2023

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