The worst and pathetic experience at @Pepperfry.Delivered a damaged sofaNo quality checkCancelled order on May 27 — still no refundWarehouse kept trying to re-deliverSupport team completely clueless, giving conflicting updatesOn June 12, I was told the damaged product was “fixed” and asked if I still wanted it!This is not just poor service — it’s a complete failure of process, ethics, and basic customer respect.Ashish Shah, as the CEO of Pepperfry, do you stand by this?I’ve waited patiently for weeks. Now I’m going public. If this doesn’t get resolved, I’ll be escalating further — through consumer forums, legal action, and every platform available.Customers deserve better.
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