I am writing to let you know about my dissatisfaction with the sofa set and bed I bought from your company. Within two years of purchase, both items have encountered significant issues.1. Sofa Set: The sofa broke within three months of purchase. A representative from your company came to repair it, but the same issue has reoccurred. I have raised this complaint multiple times but have not received a satisfactory resolution.2. Bed: Recently, I reported a problem with the bed as well. The representative who visited suggested I consult my carpenter for repairs, which is not the level of service I expected from your company.Moreover, I was quoted a charge of ₹9000 for the sofa repair, which is unacceptable given that the issues arose so soon after purchase.I would appreciate your urgent attention to this matter. I request a prompt response and a resolution that meets the standards of customer service I expected when I chose your company.As a paying customer, I expected much better service and support. I would like you to address these issues quickly and provide a resolution that reflects the quality your company promises. I feel I have wasted my money in your shop.Thank you for your attention to this matter.
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