I am appalled at how this company manages returns for EU customers. They refuse to accept returns on sale items, even when the item doesn’t fit or looks different in person. Let me clarify: under EU consumer law, customers have the right to withdraw from online purchases, including sale items. A business selling to the EU cannot declare sale items as 'final sale' unless specific exceptions apply, which clothing does not. This company is violating laws meant to protect EU customers. I urge them to revise their return policy immediately and comply with the legal 14-day right of withdrawal on sale items. Anything less is non-compliant and leaves customers stuck with non-returnable items. Until this issue is resolved, I strongly advise EU customers to reconsider ordering from here.
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